**Please note that postage services are currently affected by Covid-19 and there may be a slight delay to stated delivery times**

Delivery

All UK based orders are dispatched within 1-2 business days and are sent via Royal Mail, service levels are 1st class, 1st class tracked and 2nd class tracked.

International shipping costs vary and our international options are displayed once your location has been selected during checkout. Items will be despatched within 1-2 business days.

Returns

Your customer experience is very important to us and we strive to make your online shopping trip as enjoyable as possible.

If you are not satisfied with your purchase, you can request a return or exchange within 14 days of purchase if the product is in the original condition and packaging. Original condition means that there are no marks on the product and the product’s packaging has not been opened, used or damaged and the product is in a re-saleable condition. If the product is not in the original packaging or is damaged in any way we are not obliged to refund you.

In the unlikely event that you are unhappy with your order and would like to return it, please email: olliecocouk@outlook.com and we will send you details on how to return.

Once the item(s) have been received and inspected, we will process your refund.

Before you return the item(s) back to us for a refund, Please make sure the item(s) and any free items that came with the product are...

unused (with any tags still attached)

in original packaging

in a re-sellable condition

Unless items are damaged/faulty, the buyer remains responsible for the cost of returns.